Our Commitment 

• At Good Mask Co. it’s important to us that all of our customers come away with a positive and successful experience.
• As with every business, we know that sometimes things go wrong. Our customer service team is always looking for ways to improve the Good Mask Co. customer journey and other key topics that customers are concerned with.
• If at any time if you’re unhappy with your experience, reach out to us at support@thegoodmaskco.com or 1-302-830-3744 and we’ll try our best to change this.

Our Communications

We promise to always greet our customers in a courteous and professional manner. We never get up on the wrong side of the bed!

We’ll listen carefully to your requests and promptly take the necessary actions to help you. We’ll also keep you informed of any delays or unexpected changes to your order, so you’re not left in the dark.

We’ll respond to voicemails and emails within 24 hours during normal business hours.

We’ll respond to website questions or requests within 24 hours during normal business hours.

Our Privacy Policy

• Please have a look at our full privacy policy here.

Our Satisfaction Guarantee

Our respirator masks are the highest quality disposable masks on the market. If you’re unsatisfied in any way, let us know within 30 days and we’ll issue a refund or replacement. Have a look here for more information about your order.